Terms of Service — XLR8+ Labs

XLR8+ Labs ("we", "us", "our") is an Australian business, ABN 23 692 150 566, operating xlr8-labs.com.

You agree to use the Site only for lawful purposes and not to:

• Attempt to interfere with the Site's security or functioning
• Use automated tools to scrape or copy Site content without permission
• Post or transmit anything unlawful, misleading, or infringing on others' rights

We may suspend or restrict access to the Site for anyone who breaches these Terms.

XLR8+ Labs sells nasal strips and mouth tape designed to help reduce nasal airway resistance, which many people find makes breathing feel easier.

• Our products are not medical devices, and are not intended to diagnose, treat, cure, or prevent any disease or medical condition, including sleep apnoea.
• If you have a pre-existing medical condition, a skin sensitivity, or any concerns about your breathing, consult a healthcare professional before use.
• Always follow the instructions on the product packaging. Discontinue use and seek medical advice if you experience irritation or discomfort.
• Individual results vary. Nothing on this Site constitutes medical advice.

• All prices are listed in AUD and include GST where applicable, unless stated otherwise.
• We take reasonable care to ensure product and pricing information is accurate, but errors can occur. If we discover a pricing or listing error after you've placed an order, we'll contact you before proceeding, and you can choose to continue at the correct price or cancel for a full refund.
• We reserve the right to refuse or cancel any order, including in cases of suspected fraud, pricing errors, or stock unavailability.

Payment is processed securely through Shopify's payment gateway at the time of order. We don't store your full card details.

Shipping timeframes and costs are provided at checkout. We aren't responsible for delays caused by couriers or events outside our reasonable control, but we'll do our best to keep you informed if your order is delayed.

Our Return & Refund Policy forms part of these Terms. Nothing in these Terms or our Return & Refund Policy limits your rights under the Australian Consumer Law.

All content on this Site — including the XLR8+ Labs name, logo, XLR8-Grip Technology branding, product photography, and written content — is owned by us or licensed to us, and may not be copied, reproduced, or used commercially without our written permission.

To the maximum extent permitted by law:

• We provide the Site and our products on an "as is" and "as available" basis.
• We aren't liable for any indirect, incidental, or consequential loss arising from your use of the Site or our products.
• Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law that cannot lawfully be excluded. Where our liability can be limited, it's limited, at our option, to replacing the goods, supplying equivalent goods, or refunding the price paid.

Our Site may link to third-party sites (e.g. social media, research sources). We aren't responsible for the content or practices of those sites.

We may update these Terms from time to time. Changes take effect once posted on this page. Continuing to use the Site after changes are posted means you accept the updated Terms.

These Terms are governed by the laws of Victoria, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Victoria.